Responsibilities
- General daily oversight of program operations, staff, interns and volunteers
- Return potential client’s messages
- Assign clients to a program site
- Track each site’s enrollment numbers and manage wait list when necessary
- Attend community meetings
- Develop community partners to support client needs
- Facilitate case consultation meeting with program staff and interns
- Collect and report outcomes and demographic data
- Coordinate meal services and donations ensuring distributions to each site
- Order supplies for sites
- Provide site support and additional case management support as needed
Knowledge
The incumbent must have proficient knowledge in the following areas:
- Federal, state and county public assistance programs
- Community resources
- Homeless services
- Trauma informed care
- Outcome driven programming
Skills
The incumbent must demonstrate the following skills:
- Preferred Bachelor’s Degree in Social Services, Human Services, or similar degree, or related field experience required.
- Must have a minimum of 2-3 years in program services
- Management/Supervisory experience preferred
- Demonstrates good judgment and has the ability to work independently and as a part of a team
- Be driven to succeed, organized, proactive, innovative, responsible, assertive, and flexible
- Possess excellent written and verbal communication and interpersonal skills
- Have the capacity to effectively and efficiently handle multiple tasks and deadlines simultaneously
- Must be able to work collaboratively with staff, program partners and volunteers
- Must possess a solid understanding of data collection and program evaluation
- Must possess a valid CA driver’s license with clean driving record