Responsibilities
- General oversight of program operations, staff, interns and volunteers
- Assign caseloads to program case managers
- Provide on-going training to staff
- Assist staff with clients who need additional support
- Track site’s participant enrollments and exit and manage site layout
- Attend community meetings as needed
- Develop community partners to support client needs
- Facilitate case consultation meeting with program staff and interns
- Provide quality control on data entry
- Collect and report additional outcomes not in database system (HMIS)
- Coordinate meal services and donations on site
- Maintain inventory of supplies and order when needed
- Monitor and report health and safety concern
Qualifications
- Bachelor’s Degree in Social Services, Human Services, Public Health, or similar degree, or related field experience required.
- Must have a minimum of 3-5 years in program services
- Management/Supervisory experience preferred
- Demonstrates good judgment and has the ability to work independently and as a part of a team
- Be driven to succeed, organized, proactive, innovative, responsible, assertive, and flexible
- Possess excellent written and verbal communication and interpersonal skills
- Have the capacity to effectively and efficiently handle multiple tasks and deadlines simultaneously
- Must be able to work collaboratively with staff, program partners and volunteers
- Must possess a solid understanding of data collection and program evaluation