Case Manager – Workforce Program

Hourly Pay: $21.00 - $23.00

The Case Manager is responsible for providing case management, advocacy, job coaching, information and referrals for participants. Under the supervision of the Program Coordinator, the Case Manager will be responsible for a caseload of 15-20 participants enrolled in The Workforce Program under its Human Services track.

Location – San Diego, CA
Schedule – Monday – Friday 10:00 am – 6:30 pm

Email Resume and cover letter to [email protected]

Responsibilities

  • Conduct intake and assessments for new participants 
  • Develop service plan with a focus on employment barrier removals, financial stability and housing stabilization 
  • Provide individualized resources and referrals to community programs 
  • Assist with clients in advocating for services they qualify for 
  • Provide on-the-job-training support 
  • Work with partner Housing Specialists for client re-housing 
  • Develop partnerships with other community based organizations 
  • Track outcomes and data management of participants’ activities and accomplishments 
  • Communicate with On The Job Supervisors to track participant progress 
  • Other duties as assigned 

Knowledge

The incumbent must have proficient knowledge in the following areas:

  • Community resources
  • Homeless services
  • Employment development
  • Outcome driven programming
  • Trauma-informed Care

Skills

● Preferred Bachelor’s Degree in Social Services, Human Services, or similar degree, or related field experience required. 

● Must have a minimum of 2-3 years in program services

● Demonstrates good judgment and has the ability to work independently and as a part of a team 

● Be driven to succeed, organized, proactive, innovative, responsible, assertive, and flexible 

● Possess excellent written and verbal communication and interpersonal skills 

● Have the capacity to effectively and efficiently handle multiple tasks and deadlines simultaneously 

● Must be able to work collaboratively with staff, program partners and volunteers 

● Must possess a solid understanding of data collection 

 

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