Responsibilities
In general, that work will include the following:
- General oversight of program operations, activities, staff, interns and volunteers
- Recruit, select, train, and evaluate staff members. Provide overall supervision for safe parking staff
- Plan, develop, and execute strategies that will expand/enhance training.
- Identify public and private resources to supplement and/or support capacity building and continued process improvement of program and program sites.
- Identify best practices for service delivery.
- Develop metrics for the program’s strategies, programs, and operations.
- Identify and expand network of community partners to develop client resources
- Oversight of program staff and facilitate case consultations
- Ensures relationships with local community groups, businesses and suppliers are positive and responsive
- Works with the Director of Programs to create a budget for the program, and follows that budget
- Ensure the program is complying contracts, partnership agreements, and all other funding requirements, program goals, and stakeholder expectations.
- Submit weekly and monthly reports to funder related to program progress and outcomes.
- Operate as a contact person for all program matters including program monitoring by funders, monitoring of sub-contractors, responding to specific program inquiries from outside partners, and working with the Finance department to monitor program budgets.
- Other duties as assigned
Qualifications
- This position requires knowledge of and demonstrated success in implementing homeless service programs. The ideal candidate will have a combination of the following skills and experiences:
- BA required; Master’s Degree preferred (eg. Education, Social Services, or Nonprofit Management)
- Extensive experience (minimum 5-7 years) providing program oversight
- Knowledge of homeless service systems
- Demonstrated success bringing together key stakeholders from different groups and organizations
- Demonstrated understanding of related funding sources, contracts and reporting
- Possess excellent written and verbal communication and interpersonal skills
- Have the capacity to effectively and efficiently handle multiple tasks and deadlines simultaneously
- Must be able to work collaboratively with staff, program partners and volunteers
- Must possess a solid understanding of data collection and program evaluation